Cancellations & refunds
Changing plans, cancellation windows, and how refunds are handled.
Cancellations & refunds questions
What is the cancellation policy?
Cancel 7 or more days before your class for a full refund. Within 7 days, bookings aren't refundable, but you can transfer your place to a friend or move to another date once if the host has space. Team and private bookings follow the terms in your quote. Some hosts offer more flexible terms; if so, they are shown on the class page and on the booking screen before you confirm.
How do I cancel a booking?
Reply to your confirmation email or reach us through the contact page with your booking reference, and we'll handle it with the host for you. Cancel 7 or more days before your class for a full refund.
Can I move to another date or give my place to someone else?
Yes. Within 7 days of your class, bookings aren't refundable, but you can transfer your place to a friend or move to another date once if the host has space. Send the request through the contact page and we'll arrange it with the host.